Refund policy

Return & Refund Policy

Thank you for shopping with Front Porch Apparel Co.! 💗 We appreciate your support of our small business.

Made-to-Order & Personalized Items

Our apparel is made to order. Because items are created specifically for each customer, we do not accept returns or exchanges for incorrect sizes, color preferences, or changes of mind.

Please review all sizing, colors, spelling, and personalization details carefully before placing your order.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of receiving it.

Include your order number, a description of the issue, and photos if possible.

We will review the issue and work with you to arrange an appropriate replacement, refund, or other resolution.

Cancellations

Please contact us as soon as possible if you need to cancel or change your order. Cancellations or changes may not be possible once production has begun.

Refunds

Approved refunds will be issued to the original payment method. Processing times depend on your payment provider.

Contact Us

For questions or concerns, please contact Front Porch Apparel Co. through our website or business Facebook page.

Nothing in this policy limits any rights customers have under applicable law.